Privacy Policy

1. Introduction

At Secure House Gear, we understand that protecting your privacy is as important as protecting your property. Just as our Dakota Alert 4000 systems and Magnetic Probe Driveway Alarms safeguard your physical premises, we are committed to safeguarding your personal information with the same level of precision and care.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit securehousegear.com and purchase our security products, including Dakota MURS Alert Long Range Alarms, Infrared Motion Driveway Alarms, FloodStop Appliance Leak Sensors, and other property security solutions.

2. Information We Collect

We collect information necessary to provide you with reliable security products and services:

• Personal Information: Name, email address, shipping address, billing address, phone number
• Payment Information: Credit card details (processed securely through PCI-DSS compliant partners), PayPal account information
• Order Information: Products purchased, order history, shipping preferences
• Technical Information: IP address, browser type, device information, browsing behavior on our site
• Communication Data: Customer service inquiries, feedback, and support requests

3. How We Use Your Information

Your information helps us provide the same reliability in our services that you expect from our security products:

• Process and fulfill your orders for driveway alarms and security systems
• Provide customer support for technical questions and payment inquiries
• Send order confirmations, shipping notifications, and tracking information
• Process payments securely and prevent fraudulent transactions
• Improve our website and product offerings based on customer needs
• Send security updates and product information (only with your consent)
• Comply with legal obligations and protect our business interests

4. Data Sharing and Disclosure

We treat your data with the same discretion we apply to property security:

• Service Providers: We share necessary information with shipping carriers, payment processors, and IT service providers to fulfill your orders
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of merger or acquisition, customer information may be transferred to the new owners
• International Transfers: As we serve customers globally, your data may be processed in countries with different privacy laws, always with adequate protection

We never sell your personal information to third parties for marketing purposes.

5. Data Storage and Security

Just as our Long Range Driveway Security Systems provide dependable protection, we implement robust security measures:

• Industry-standard encryption for all data transmissions
• Secure socket layer (SSL) technology protecting your information
• PCI-DSS compliant payment processing
• Regular security audits and monitoring systems
• Limited access to personal information on a need-to-know basis
• Data retention only as long as necessary for business and legal purposes

6. Your Rights and Choices

You have control over your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format
• Restriction: Request limitations on how we process your data

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic site functionality and secure checkout
• Analytical Cookies: Help us understand how customers use our site to improve our services
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used with your consent to show relevant product information

You can control cookie settings through your browser preferences. Note that disabling essential cookies may affect site functionality.

8. International Data Transfers

As a global company serving customers worldwide (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place and that all transfers comply with applicable data protection laws.

9. Children’s Privacy

Our security products and website are not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be notified through our website or directly to customers when appropriate. The “Last Updated” date at the top indicates when revisions were made.

11. Contact Information

12. Peace of Mind in Your Digital Security

At Secure House Gear, we believe your security journey should be worry-free from the moment you browse our products to the installation of your new security system. We’re committed to protecting both your property and your privacy with the same reliability and precision that defines all our security solutions.